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Video Quick setup guide

Getting Started
TRREB MLS® Listings (Fully Synced)
Home Evaluation Tool
Neighbourhood Insights
Website Content & Branding
Lead Generation & CRM Tools
Team & Brokerage Features
Settings & Advanced Controls
Troubleshooting & FAQs
Compliance, Policies & Support

1.1 Welcome to RealBuilderWeb

RealBuilderWeb is a Canadian real estate website platform built exclusively for TRREB‑licensed agents. Your site includes real‑time TRREB MLS® listings, AI‑powered home evaluations, neighbourhood insights, and automated lead capture tools — all designed to help you convert visitors into clients with minimal setup.

1.2 Create Your Account

  • Sign up with your email
  • Verify your account
  • Create your website by choosing your branding, colours, and basic layout
  • Preview your full site instantly — publish only when you're ready

1.3 Required Agreements Before Going Live

To activate MLS® data on your website, three TRREB‑related agreements are required:

1. TRREB Data Agreement

Authorizes the display of MLS® listing data on your website.

2. Brokerage Authorization Form

Allows your website to access MLS® data under your brokerage’s permissions.

3. IDX Website Display Agreement

Confirms your site's compliance with TRREB display rules.

How to sign:

  • Each document is completed electronically
  • Follow the signature prompts
  • Brokerage and broker‑of‑record signatures may be required
  • Approval times can vary depending on brokerage responsiveness

Your website will begin syncing listings automatically once these documents are fully approved.

1.4 Connecting Your Domain (DNS Setup)

To connect your custom domain:

  1. Log into your domain registrar
  2. Add an A‑Record pointing to the RealBuilderWeb IP address
  3. Wait for DNS propagation (usually 5–60 minutes)
  4. SSL is applied automatically once the domain resolves

If your domain doesn’t load, check for:

  • Conflicting A‑records
  • DNS propagation delays
  • Typos in the IP address

1.5 Understanding Your Dashboard

Your dashboard includes:

  • Site Overview: performance and activity
  • Leads: all captured leads in one place
  • Listings: synced TRREB listings
  • Home Evaluations: incoming homeowner valuation requests
  • Neighbourhood Insights: tools for showcasing community data
  • Settings: domains, branding, profiles, integrations

TRREB MLS® Listings (Fully Synced)

2.1 How Listing Sync Works

Your site automatically syncs TRREB MLS® data. You do not upload or manage listings manually. New listings, updates, and sold data appear automatically based on MLS® rules and brokerage permissions.

2.2 What Data Appears on Your Site

Your website displays:

  • Active listings
  • Recently sold listings
  • Address details
  • Photos
  • Beds, baths, square footage (when available)
  • Price and status updates
  • Listing history data when permitted

All data updates automatically.

2.3 Update Frequency

Listings refresh in real time or near-real time depending on MLS® update cycles. Price changes, photo updates, and status changes appear as soon as they are processed.

2.4 Troubleshooting Listing Issues

Common causes of missing listings:

  • Brokerage hasn’t authorized display
  • Listing belongs to a board outside TRREB
  • Recently listed properties waiting on MLS® updates
  • Compliance holds

Support can confirm whether your permissions or sync rules are affecting visibility.

Home Evaluation Tool

3.1 How It Works

Your website includes an AI‑powered home valuation tool. Homeowners enter their address and property details, and the system generates an estimated valuation using:

  • Comparable sales
  • Local trends
  • Neighbourhood pricing data
  • Market activity

Agents can follow up with improved accuracy using their own expertise.

3.2 How Clients Use It

  • Homeowner fills in property details
  • A lead is automatically created in your dashboard
  • You receive email notifications
  • You can respond with a personalized valuation, CMA, or next steps

3.3 Customizing Your Home Evaluation Page

You can modify:

  • Title and description text
  • Page layout
  • Call‑to‑action buttons
  • Disclaimers

This allows you to tailor the experience to your brand.

Neighbourhood Insights

4.1 Overview

Neighbourhood Insights provide detailed information for buyers researching areas. Each neighbourhood page can display:

  • Market trends
  • Schools
  • Amenities
  • Demographics
  • Lifestyle indicators
  • Local sales activity
  • Community descriptions

4.2 Managing Neighbourhoods

You can:

  • Add new neighbourhood pages
  • Edit descriptions
  • Upload or change images
  • Reorder neighbourhoods to highlight key areas

4.3 Best Practices

  • Use high‑quality photos
  • Write clear, friendly descriptions
  • Highlight what makes each area appealing

Website Content & Branding

5.1 Editing Your Homepage

Edit:

  • Hero section
  • Value propositions
  • Featured neighbourhoods
  • Calls to action
  • Lead capture sections

5.2 Agent Profile Setup

Add:

  • Your name and designations
  • Brokerage information
  • Headshot
  • Bio
  • Contact details

5.3 Adding Testimonials

Upload:

  • Client name
  • Testimonial text
  • Optional client photo
    You can reorder testimonials for visibility.

5.4 Themes & Branding

Customize:

  • Colour palette
  • Fonts
  • Logos
  • Page layouts

You can update your branding at any time with one click.

Lead Generation & CRM Tools

6.1 Lead Capture Overview

Your website automatically generates leads through:

  • Property inquiries
  • Home evaluation requests
  • Saved searches
  • Property alerts
  • Contact forms

All leads flow into your dashboard.

6.2 Lead Pipeline

Inside the pipeline you can:

  • View all leads
  • Add notes
  • Tag clients
  • Manage follow-ups
  • Assign leads to team members

6.3 Saved Searches & Alerts

Clients can save searches and receive automated alerts when:

  • New listings appear in their criteria
  • Prices change
  • Properties return to market

You can monitor saved searches in your lead dashboard.

Team & Brokerage Features

7.1 Team Member Accounts

Each team member can have:

  • Their own agent profile
  • Personal branding within the brokerage brand
  • Individual lead capture pages
  • Unique call routing options

7.2 Centralized Lead Pipeline

Admin users can:

  • View all leads
  • Assign leads
  • Track agent activity
  • Manage permissions

7.3 Brokerage‑Wide Deployments

Brokerages can operate a white‑label version of RealBuilderWeb:

  • Unified branding
  • Central oversight
  • Individual agent sites
  • TRREB‑compliant MLS® display

Settings & Advanced Controls

8.1 General Site Settings

Includes:

  • Site title
  • Display settings
  • Contact info
  • Notification preferences

8.2 SEO Tools

You can optimize your website by editing:

  • Meta titles
  • Meta descriptions
  • Slugs
  • Social preview images

8.3 Tracking & Analytics

Supports:

  • Google Analytics
  • Meta Pixel
  • Tracking tags
  • UTM parameters

Troubleshooting & FAQs

9.1 DNS & Domain Issues

Fixes for:

  • Site not loading
  • SSL not activating
  • Incorrect A‑records
  • Conflicting DNS settings

9.2 Listing Data Issues

Covers:

  • Missing listings
  • Outdated statuses
  • Incorrect data
  • Brokerage permission mismatches

9.3 Theme/Layout Problems

How to fix:

  • Missing images
  • Broken layouts
  • Content not updating

9.4 Lead Delivery Issues

Covers:

  • Not receiving email notifications
  • Spam filtering
  • Testing forms

Compliance, Policies & Support

10.1 TRREB Display Rules

Explains:

  • Required data fields
  • Photo usage
  • Status display rules
  • Copyright requirements

10.2 Privacy & Data Handling

Outlines:

  • How client data is stored
  • How emails are sent
  • How to export leads

10.3 Getting Support

Includes:

  • Support contact details
  • Expected response times
  • What information to include when submitting an issue
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